Understanding the Essential Eight

Understanding the Essential Eight The Australian Signals Directorate (ASD) Essential Eight framework has become a yardstick for cybersecurity in Australia but proper implementation still eludes many businesses and keeps threats like ransomware an ever-present problem. The ASD Essential Eight is regarded as a foundational component to resilience in online security and while it doesn’t cover…

Ruminating on SLA's

Ruminating on Service Levels Agreements

WRITTEN BY JON PANELL – SALES & COMMERCIAL DIRECTOR AT DIGITAL SENSE As Sales & Commercial Director at Digital Sense, I have regular discussions with multiple parties about service levels, from opportunities won and lost to contract negotiations and re-negotiations. These service levels cover a range of products and services, from existing services to “what’s…

Self Service Portals - Digital Sense Cloud Service

Want More “ME” Time?

Self-service Portals will save you time so that you can have more “me” time. A self-service portal is a website that empowers users—customers, employees, partners, contractors, or suppliers—to electronically transact with your business, completing simple to complex tasks using a consistent interface.Fast and efficient self-service access is paramount to showcase your company’s products and services…

Choosing between private, public or hybrid cloud hosting

Private, Public, or Hybrid? Oh My!

Selecting The Right Cloud Platform For Your Business You’ve done the research. You’ve weighed up the pros and cons. You’ve assessed your business plan and have determined that moving to a cloud will enable you to meet your customers needs in this rapidly changing market. What do you need to ensure your business is cloud-ready?…

What is a Cloud? - Digital Sense Cloud Service

Business Up in the Clouds?

Cloud this. Cloud that. It’s all you hear nowadays. “I’m in a Cloud.” “We store our data in a Cloud.” “Our customers access us from a Cloud.” When did Clouds stop being fluffy, white, and gaseous and start working in the IT industry? What is a Cloud Provider? A Cloud Provider is a company that…